The platform runs underneath; the solution is built around your process
The CRM interface and underlying platform capabilities come from HighLevel. Platform features can change as HighLevel updates its software, policies, or third-party connections.
Enciu CRM
Keep the business process working after the build
Enciu CRM keeps the configured lead, booking, payment, and follow-up process available after the implementation. Enciu Consulting supports the client experience, while HighLevel provides the underlying platform. The recurring fee is separate from the one-time work of fixing the process.
Built on HighLevel
$300/month beginning at launch
Usage charges billed separately
What Enciu CRM Is
A branded way to keep using the system
The name Enciu CRM describes the platform experience Enciu Consulting provides to clients. It does not mean Enciu Consulting developed the underlying CRM software.
Plain-language disclosure: Enciu CRM is built on HighLevel and configured by Enciu Consulting. HighLevel supplies the underlying software. Enciu Consulting handles the implementation, account configuration, client onboarding, and support that are included in the applicable package or support scope.
Enciu Consulting fixes and maintains the process
Your implementation package covers the work required to fix the approved process: pipelines, calendars, workflows, payment setup, website work, data import, or other deliverables in scope.
Enciu CRM keeps the configured process available
After the implementation period, the recurring fee keeps the configured account active. It does not automatically include new systems, major changes, or unlimited consulting work.
$300 Monthly Access
What ongoing access keeps available
The monthly fee is deliberately separate from project scope. It covers access to the configured account after the implementation period, with standard user access inside one business account.
01
One business account
The $300 monthly fee applies to the client business account created or managed under the Enciu CRM platform relationship.
02
Unlimited standard employee users
Standard employee access within that business account is included. Normal employee-profile setup is handled within the approved implementation scope.
03
Access to the system already built
The client continues using the pipelines, calendars, workflows, forms, conversations, payment setup, and other configured parts of the account that are available under the platform and project scope.
04
Branded login and client experience
The platform is presented as Enciu CRM where white-label settings allow, while the site and client documents disclose that the underlying software is HighLevel.
05
Account continuity
The recurring fee keeps the account relationship active after launch so the business can continue using the configured system.
06
Clear billing boundary
The fee covers platform access. New consulting, major configuration changes, additional systems, large data work, or other material scope expansion are quoted separately.
Two Different Charges
Implementation fixes the process; ongoing access keeps it available.
The distinction is simple: the package pays for fixing the process once, and Enciu CRM keeps the configured solution available afterward.
One-time implementation
Focused offer or custom implementation
- Project scope is approved before work starts.
- The Lead Follow Up System is $1,500 to set up. Larger implementations receive a custom quote after the system review.
- The package pays for configuration, testing, handoff, and the specific deliverables included in that scope.
- The implementation window is structured around up to 90 days.
Recurring platform access
Enciu CRM: $300/month
- Begins when the approved system launches.
- Provides ongoing platform access for one business account.
- Includes unlimited standard employee users in that account.
- Does not reset or expand the original implementation scope each month.
Separate Usage Charges
$300 per month does not include every metered or third-party cost
Some services create charges based on use or on a separate provider’s pricing. Those costs remain separate from the Enciu CRM platform fee and may begin as soon as the related service is activated.
Examples of separate charges
Usage and vendor fees can include:
The exact charges depend on which features the client uses and the pricing of HighLevel or the connected provider. Enciu Consulting does not represent the $300 platform fee as an all-inclusive communications or transaction budget.
Phone numbers
Calls
SMS / texting
Email usage
AI features
Premium features
Integrations
Payment processing
Other third-party charges
Billing Timeline
The monthly charge starts after the implementation period
The timeline keeps the build fee and software-access fee separate so the client can see what each payment is for.
Signing
Implementation begins
The client pays 50 percent of the setup fee and provides the access, content, and process decisions required by the written scope.
Build and test
The approved system is prepared
Enciu Consulting configures and tests the approved process. The remaining 50 percent of the setup fee is due at launch.
Launch
Enciu CRM billing begins
The $300 monthly fee begins at launch and automatically renews monthly unless the client cancels before the next billing date.
Support
Platform access and support are related, but they are not the same thing
The active monthly plan includes ongoing technical support and reasonable configuration changes within the client's active scope. It does not include emergency coverage or new project work.
Active subscription
Support continues while Enciu CRM remains active
Ongoing support begins at launch and continues while the client maintains the $300 monthly subscription.
Request process
Requests are reviewed on business days
Platform outages receive priority. Other requests are reviewed and scheduled based on the work involved.
Included help
Technical questions and reasonable changes
Included support covers troubleshooting, QR-code updates, and reasonable changes to funnels and workflows already covered by the active scope.
Quoted separately
New systems and major revisions
New funnels, major redesigns, new integrations, large imports, custom development, and additional systems require a separate written quote.
Working sessions
Calls are scheduled when needed
Support calls and working sessions are scheduled after the request is reviewed so the right information can be prepared first.
Scope boundary
The monthly plan does not include new projects
The active scope controls what is included. Work outside that scope requires written approval and separate pricing.
Cancellation & Failed Payments
The recurring access terms are designed to be clear before billing begins
The website summary below reflects the approved commercial rules. The Terms of Service and client agreement control the final contractual terms.
Cancellation
Cancel before the next billing date
The monthly subscription can be cancelled before the next billing date. Charges that have already been processed are not normally prorated.
Failed payment
Seven-day grace period
A failed payment receives a seven-day grace period before platform access may be restricted or suspended.
Data export window
Thirty days to request an available-data export
After cancellation or suspension, the client has 30 days to request a reasonable export of available business and contact data.
Data Handling
The account holds business data needed to run the configured CRM workflows
Enciu CRM operates on HighLevel and may connect to other providers selected for the implementation. Data collection, processing, retention, communication choices, and provider relationships are described in Enciu Consulting’s Privacy Policy and client terms.
Business and contact data
CRM records remain part of the operating account
The configured system can hold contacts, lead-source data, pipeline status, bookings, communication records, consent records, payment-status information, and other fields required by the approved business process. The exact data in the account depends on the client’s implementation.
Connected providers
Some workflows depend on third-party services
HighLevel is the underlying CRM platform. Calendly, Stripe, Google, Microsoft, analytics providers, or other services may also process data when they are installed or connected for the client’s workflow.
Client responsibilities
The business controls what it is authorized to collect and use
Clients remain responsible for the lawfulness and accuracy of the data they provide, the permissions or consent required for their communications, and the business policies that govern their use of the configured system.
After cancellation
Request export before the 30-day window ends
The approved commercial terms provide 30 days after cancellation or suspension to request a reasonable export of available business and contact data. Export scope is limited to data that is reasonably available from the platform and connected configuration.
Common Questions
Questions about Enciu CRM access and billing
These answers focus on the relationship to HighLevel, the $300 fee, employee users, implementation charges, support, cancellation, and data access.
Is Enciu CRM software developed by Enciu Consulting?
No. Enciu CRM is Enciu Consulting’s branded HighLevel platform. HighLevel provides the underlying software, and Enciu Consulting configures the client account, implementation, onboarding, and support that are part of the approved scope.
Is the $300 monthly fee included in the setup price?
No. The Lead Follow Up System is $1,500 to set up. Enciu CRM is a separate $300 monthly subscription that begins at launch. Larger implementations receive a custom quote.
How many employees can use the account?
The approved monthly structure includes unlimited standard employee users within one business account. Normal employee-profile setup is included within the approved project scope, while unusually large or complex user setup may require a separate quote.
Are calls, texts, email, or AI included in the $300?
No. Phone numbers, calls, SMS, email usage, AI, premium features, integrations, payment processing, and other third-party or usage-based charges remain separate.
What support does the $300 monthly plan include?
The active monthly plan includes technical support, troubleshooting, QR-code updates, and reasonable changes to funnels and workflows already covered by the active scope. New projects and major revisions require a separate quote.
When do support and monthly billing begin?
Support and the $300 monthly subscription begin when the approved system launches.
What happens if a monthly payment fails?
There is a seven-day grace period after a failed payment. If the balance remains unresolved, access may be restricted or suspended under the Terms of Service.
What happens to my data if I cancel?
You have 30 days after cancellation or suspension to request a reasonable export of available business and contact data. The export is limited to data that can reasonably be exported from the account and platform configuration.
Next Step
Start with the implementation. Keep the finished system running in Enciu CRM.
The free system review is for businesses considering the full setup. We will confirm whether the focused offer or a custom implementation fits, what recurring access and support cover, and which usage costs remain separate.
Book a Free System Review