Privacy Policy

Welcome to Enciu Consulting ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit enciuconsulting.com or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We collect only the information necessary to provide our services and respond to your inquiries:

• Website form submissions: information you provide through contact, audit, checklist, workbook, and resource forms, which may include your name, email address, phone number, business name, website URL, selected answers or interests, and message details.
• Attribution information: the page where a form was submitted, the referral source, submission time, UTM parameters, and advertising click identifiers when present. We use this information to understand how inquiries reach us and to maintain accurate CRM records.
• Appointment & booking information: details you provide when scheduling a consultation or appointment, including your name, contact details, availability, and any notes you share.

We do not collect payment information through our website. All billing is handled separately via invoice.

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Schedule and manage consultations or appointments
• Deliver the services you have requested
• Send relevant follow-ups, project updates, and business communications
• Improve our website and service offerings
• Comply with applicable laws and regulations

We do not use your information for automated decision-making or profiling.

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service providers: third-party platforms used to operate our business (e.g., CRM software, scheduling tools, email platforms) that are contractually bound to keep your information confidential and use it only as directed by us.
• Legal obligations: when required by law, court order, or government regulation.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information.
• Opt-out: unsubscribe from marketing communications at any time by contacting us directly.

To exercise any of these rights, contact us at [email protected].

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• Right to know: you may request information about the categories of personal information we have collected, the sources, the business purpose, and any third parties with whom it has been shared.
• Right to delete: you may request deletion of personal information we have collected from you, subject to certain legal exceptions.
• Right to opt out of sale: we do not sell your personal information.
• Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at [email protected] or (417) 234-7555. We will respond to verified requests within 45 days.

Our website may use standard browser cookies for basic functionality and to improve your browsing experience. We do not currently use third-party advertising cookies or tracking pixels.

You may disable cookies at any time through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal information.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their personal information, please contact us at [email protected] and we will promptly delete it.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out.