Terms of Service

By accessing enciuconsulting.com (the "Site") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, prospects, and clients of Enciu Consulting.

Enciu Consulting offers the following services:

• GoHighLevel CRM setup: full configuration of the GoHighLevel platform tailored to your business.
• GoHighLevel CRM training: one-on-one and group training sessions for teams using GoHighLevel.
• Done-for-you (DFY) services: custom funnel builds, workflow automations, pipeline setup, and related deliverables.
• Marketing & business consulting: strategic guidance on marketing systems, client acquisition, and business operations.

The specific scope, timeline, and deliverables for each engagement will be outlined in a separate proposal, statement of work, or service agreement prior to the start of any project.

By using our Site or engaging our services, you represent and warrant that:

• You are at least 18 years of age.
• You have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.
• You will provide accurate and complete information as required.

All services rendered by Enciu Consulting are billed via separate invoice. Payment terms, amounts, and due dates will be specified in the invoice or service agreement provided to you.

• Invoices are due by the date specified on the invoice.
• Failure to pay by the agreed due date may result in a pause or termination of services until payment is received.
• Enciu Consulting reserves the right to charge a late fee for overdue invoices as outlined in your service agreement.

Payment information is not collected through our website.

Refund requests are reviewed promptly and in good faith. Completed setup work and completed milestones are not refundable. If Enciu Consulting cannot complete an agreed milestone, the unearned portion of the related payment will be refunded. Billing errors will be corrected. Other refunds may be approved individually in writing.

If a deliverable was built incorrectly against the written scope, Enciu Consulting will correct the issue at no additional implementation charge when reported promptly. Requests outside the written scope are treated as change requests and quoted separately.

To allow Enciu Consulting to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information required for your project
• Respond to requests for feedback, approvals, and materials within a reasonable timeframe
• Provide necessary access to platforms, accounts, and tools needed to complete the work
• Ensure that all content, materials, and assets you provide are legally owned by you or properly licensed, and do not infringe on third-party intellectual property rights

Delays caused by failure to fulfill these responsibilities may affect project timelines and do not entitle you to a refund.

Upon receipt of full payment for services rendered:

• Custom deliverables created specifically for your project (funnels, automations, copy, etc.) become your property.
• Enciu Consulting retains the right to use general methodologies, frameworks, templates, and know-how developed during your engagement for other clients.

Enciu Consulting retains full ownership of all proprietary materials, training content, systems, and intellectual property not custom-built exclusively for your project. These may not be reproduced, distributed, or resold without written permission.

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the engagement. This includes but is not limited to business strategies, client data, systems, processes, and financial information.

This confidentiality obligation survives the termination or completion of services.

Many Enciu Consulting services involve the use of third-party software and platforms, including GoHighLevel. You acknowledge and agree that:

• Enciu Consulting is not affiliated with, endorsed by, or an official representative of GoHighLevel or any other third-party platform.
• We are not responsible for downtime, data loss, pricing changes, policy changes, or any other actions taken by third-party software providers.
• Your use of third-party platforms is subject to their own terms of service and privacy policies.

Our services and website are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Enciu Consulting does not warrant that:

• Our services will meet your specific business goals or produce guaranteed results.
• Our website will be available at all times or be free of errors.

Results from consulting, CRM setup, or marketing services will vary based on factors outside our control, including but not limited to market conditions, client implementation, and platform performance.

To the maximum extent permitted by applicable law, Enciu Consulting and its owner(s) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, even if advised of the possibility of such damages.

Our total liability for any claim arising under these Terms shall not exceed the total amount paid by you to Enciu Consulting in the three (3) months preceding the claim.

Either party may terminate a service engagement by providing written notice to the other party. Month-to-month Enciu CRM access may be cancelled before the next billing date. Cancellation stops future renewals after the current paid period.

• Upon termination, you are responsible for payment of completed work, completed milestones, usage charges, and other amounts due through the effective termination date.
• Client business and contact data remains the client's data. The client may request a reasonable export of available data within 30 days after cancellation or suspension.
• The HighLevel subaccount remains under Enciu Consulting while the subscription is active. When requested, Enciu Consulting may transfer the complete eligible subaccount to a compatible HighLevel agency account. Platform limits and third-party reconfiguration requirements may apply.
• Enciu Consulting reserves the right to immediately suspend or terminate services in cases of non-payment, material breach of these Terms, or abusive or unlawful conduct.
• Sections 7 (Intellectual Property), 8 (Confidentiality), 10 (Disclaimer of Warranties), and 11 (Limitation of Liability) survive termination.

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the appropriate courts located in Greene County, Missouri.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the revised Terms.

For material changes, we may notify active clients via email.

If you have any questions about these Terms of Service, please reach out.