Terms of Service

01. Agreement to Terms

By accessing enciuconsulting.com (the “Site”) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services. These Terms apply to all visitors, prospects, and clients of Enciu Consulting.

02. Services Provided

Enciu Consulting offers GoHighLevel CRM setup, GoHighLevel CRM training, done-for-you (DFY) services (custom funnel builds, workflow automations, pipeline setup), and marketing & business consulting. The specific scope, timeline, and deliverables for each engagement are outlined in a separate proposal, statement of work, or service agreement prior to the start of any project.

03. Eligibility

By using our Site or services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your organization, and will provide accurate and complete information as required.

04. Payment & Invoicing

All services are billed via separate invoice, with payment terms specified in the invoice or service agreement. Invoices are due by the date specified; failure to pay may result in a pause or termination of services, and Enciu Consulting reserves the right to charge a late fee as outlined in your service agreement. Payment information is not collected through our website.

05. Refund Policy

Refund requests are reviewed promptly and in good faith. Completed setup work and completed milestones are not refundable. If Enciu Consulting cannot complete an agreed milestone, the unearned portion of the related payment will be refunded. Billing errors will be corrected. If a deliverable was built incorrectly against the written scope, we will correct it at no additional implementation charge when reported promptly; requests outside the written scope are treated as change requests and quoted separately.

06. Client Responsibilities

You agree to provide accurate and timely information required for your project, respond to requests for feedback and approvals within a reasonable timeframe, provide necessary access to platforms and accounts, and ensure that content and assets you provide are legally owned by you or properly licensed. Delays caused by failure to fulfill these responsibilities may affect timelines and do not entitle you to a refund.

07. Intellectual Property

Upon receipt of full payment, custom deliverables created specifically for your project (funnels, automations, copy, etc.) become your property. Enciu Consulting retains the right to use general methodologies, frameworks, templates, and know-how developed during your engagement for other clients, and retains full ownership of proprietary materials, training content, and systems not custom-built exclusively for your project.

08. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement, including business strategies, client data, systems, processes, and financial information. This obligation survives termination or completion of services.

09. Third-Party Platforms

Many services involve third-party software including GoHighLevel. Enciu Consulting is not affiliated with, endorsed by, or an official representative of GoHighLevel or any other third-party platform, and is not responsible for downtime, data loss, pricing changes, or policy changes made by third-party providers. Your use of third-party platforms is subject to their own terms.

10. Disclaimer of Warranties

Our services and website are provided “as is” and “as available” without warranties of any kind. We do not warrant that our services will meet your specific business goals or produce guaranteed results, or that our website will be available at all times or free of errors. Results vary based on factors outside our control.

11. Limitation of Liability

To the maximum extent permitted by law, Enciu Consulting and its owner(s) are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim shall not exceed the total amount paid by you in the three (3) months preceding the claim.

12. Termination

Either party may terminate a service engagement with written notice. Month-to-month Enciu CRM access may be cancelled before the next billing date; cancellation stops future renewals after the current paid period. Upon termination, you are responsible for payment of completed work and amounts due through the effective termination date. Your business and contact data remains yours. You may request a reasonable export within 30 days after cancellation. The HighLevel subaccount remains under Enciu Consulting while the subscription is active, and can be transferred to a compatible HighLevel agency account on request. Enciu Consulting may immediately suspend or terminate services for non-payment, material breach, or unlawful conduct. Sections 7, 8, 10, and 11 survive termination.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Missouri. Disputes will first be attempted to be resolved through good-faith negotiation; unresolved disputes are submitted to the appropriate courts located in Greene County, Missouri.

14. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. For material changes, we may notify active clients via email.

15. Contact Us

Enciu Consulting · Springfield, Missouri
Phone: (417) 234-7555
Email: support@enciuconsulting.com