01. Introduction
Welcome to Enciu Consulting (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit enciuconsulting.com or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
02. Information We Collect
We collect only the information necessary to provide our services and respond to your inquiries: website form submissions (name, email, phone, business name, website URL, selected answers, message details); attribution information (page submitted from, referral source, submission time, UTM parameters, ad click identifiers); and appointment & booking information (name, contact details, availability, and any notes you share). We do not collect payment information through our website. All billing is handled separately via invoice.
03. How We Use Your Information
We use the information we collect to respond to your inquiries and communicate with you, schedule and manage consultations, deliver the services you have requested, send relevant follow-ups and business communications, improve our website and service offerings, and comply with applicable laws. We do not use your information for automated decision-making or profiling.
04. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers (CRM software, scheduling tools, email platforms) that are contractually bound to keep it confidential, or when required by law, court order, or government regulation.
05. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize it.
06. Your Rights
Depending on your location, you may have the right to access a copy of the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of marketing communications at any time. To exercise any of these rights, contact us at support@enciuconsulting.com.
07. California Residents: Your Rights Under the CCPA
If you are a California resident, the CCPA grants you the right to know what has been collected, the right to delete it, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising these rights. Submit a CCPA request to support@enciuconsulting.com or (417) 234-7555; we respond to verified requests within 45 days.
08. Cookies
Our website may use standard browser cookies for basic functionality and to improve your browsing experience. We do not currently use third-party advertising cookies or tracking pixels. You may disable cookies at any time through your browser settings; this may affect certain features.
09. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before submitting personal information.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will promptly delete it.
11. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
13. Contact Us
Enciu Consulting · Springfield, Missouri
Phone: (417) 234-7555
Email: support@enciuconsulting.com
Web: enciuconsulting.com